Contact Us

Do you have a question or a problem? Get the quickest answer possible by filling out this form:

If you need more information do not hesitate to contact one of our customer service agents using one of the means below:


To initiate a chat with us, you can simply click on the icon in the bottom right corner of your screen:

Our staff is available to chat Monday – Friday, 9am – 10pm, Saturday, 10am – 6pm and Sunday, 12pm –10pm ET.

* Please note that the icon will change to "Help" when our chat service is not available, simply use the form by clicking on it to send us a request instead.


Montreal region: 514 495-1111
North America: 1 800 729-0322
Outside of North America: 1 514 495-1111

Our staff is available to answer calls Monday – Friday, 9am – 10pm, Saturday, 10am – 6pm and Sunday, 12pm –10pm ET, and will return calls with a maximum delay of one to two business days, if you leave a message on our voice mail.


We will get back to you with a maximum response time of one to two business days.

Our Store

To speak in person with one of our knowledgeable staff, visit our store in Mont-Tremblant, Quebec.

Altitude Sports Mont-Tremblant

Factoreries Tremblant
2555, rue de l'Aulnaie, suite 203
Mont-Tremblant (Québec)  J8E 3K4

1 800 729-0322
Next to the Starbucks on the 117

Opening Hours:

Monday: 10-6 pm
Tuesday: 10-6 pm
Wednesday: 10-6 pm
Thursday: 10-9 pm
Friday: 10-9 pm
Saturday: 10-5 pm
Sunday: 10-5 pm

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