Do you have a question or a problem? Get the quickest answer possible by filling out this form:
If you need more information do not hesitate to contact one of our customer service agents using one of the means below:
To initiate a chat with us, you can simply click on the icon in the bottom right corner of your screen:
Our staff is available to chat Monday – Friday, 9am – 10pm, Saturday, 10am – 6pm and Sunday, 12pm –10pm ET.
* Please note that the icon will change to "Help" when our chat service is not available, simply use the form by clicking on it to send us a request instead.
Montreal region: 514 495-1111
North America: 1 800 729-0322
Outside of North America: 1 514 495-1111
Our staff is available to answer calls Monday – Friday, 9am – 10pm, Saturday, 10am – 6pm and Sunday, 12pm –10pm ET, and will return calls with a maximum delay of one to two business days, if you leave a message on our voice mail.
We will get back to you with a maximum response time of one to two business days.
To speak in person with one of our knowledgeable staff, visit our store in Mont-Tremblant, Quebec.
Altitude Sports Mont-Tremblant
1 800 729-0322
Next to the Starbucks on the 117